At Hope Chest Jewelry, we sincerely want you to be happy and satisfied with your purchase. If you’re not completely satisfied, you may return your order; in it’s original condition, within 30 days of its shipment for a complete refund. As an option, you can EXCHANGE your jewelry for another item or we can offer you another ring size (subject to availability). Call us at 1.847.507.1345 or contact us through our website. Pack your jewelry in its original packaging using a padded or "bubble-packed" envelope and ship via USPS. You may address the package to Hope Chest Gallery (rather than Hope Chest Jewelry). Send package to:
|Hope Chest Gallery Exchanges/Returns Dept. 2206 Goldenrod Lane, Glenview, IL 60026 USA|
Be sure to include a copy of your dated receipt with your name, address, city, state, zip code, telephone number, your e-mail address and the order number for your item. Upon receipt and verification, a credit (excluding shipping fees) will be applied to the same card used to make the original purchase. Please allow a 30-day billing cycle for your credit to appear on your statement. Please Note:
If you have any questions, click here for our contact page or call us at 847.507.1345. Thank you.